Straight answers from a licensed Redding plumber. No runaround, no sales pitch — just the information you need to make a smart decision about your plumbing.
Topline Plumbing handles emergency plumbing during business hours: Monday through Friday, 8:00a to 4:30p. For after-hours issues, text (530) 704-6989 and we'll respond first thing the next business day. For active emergencies outside our hours, call 911 if it's a safety issue (gas leak, major flood) or shut off your water at the main valve until we open.
During business hours (Mon–Fri 8:00a–4:30p), we aim to respond same-day to emergencies in Redding, Anderson, and Shasta Lake. For extended service areas like Chico, Paradise, and Oroville, we'll schedule as quickly as routing allows.
No. Topline Plumbing charges the same rate for emergency work as standard calls during our business hours. No surprise upcharges — the price we quote is the price you pay.
First, shut off the main water valve (usually near the water meter or where the main line enters your home). Then turn off your water heater to prevent damage. Open faucets to drain remaining water. Call us at (530) 704-6989 during business hours — we'll get a plumber to you as fast as we can.
A standard tank water heater typically lasts 8–12 years. Tankless water heaters last 15–20 years with proper maintenance. If your water heater is over 10 years old and showing signs of rust, leaking, or inconsistent heating, it's time to consider replacement.
Replacement cost varies by job — the unit, installation complexity, permits, and whether you're going tank or tankless all factor in. We quote every replacement upfront before any work begins, so you know the exact price before you approve. Call (530) 704-6989 for a free estimate.
Tankless water heaters provide endless hot water and save 20–30% on energy costs. They're ideal for larger households or homes where you frequently run out of hot water. We can assess your home and give you an honest recommendation — sometimes a standard tank is the better choice.
Yes. We stock the most common water heater sizes and can typically complete a same-day replacement in 2–4 hours. For tankless conversions or unusual configurations, we'll schedule within 1–2 business days.
Drain cleaning cost varies by job — a simple single-drain clear is different from a main line clog or one requiring camera inspection or hydrojetting. We always quote the price upfront before starting work. Call (530) 704-6989 for a free estimate.
The most common causes are hair buildup in bathroom drains, grease and food waste in kitchen drains, and tree root intrusion in main sewer lines. If you're dealing with recurring clogs, a camera inspection can identify the root cause so we fix it permanently instead of just clearing the symptom.
Yes. We use high-definition sewer cameras to inspect drain lines and sewer pipes. Camera inspections help us identify the exact location and cause of clogs, cracks, root intrusion, and pipe deterioration — so we fix the right problem the first time.
We provide upfront, flat-rate pricing before any work begins. Our plumber will diagnose the issue, explain what needs to be done, and give you the exact price. You approve it before we start. No hourly rates, no surprise charges.
We offer free phone estimates for straightforward jobs. For complex issues that require an on-site diagnosis (like slab leaks or sewer problems), there may be a diagnostic fee — which we waive if you hire us to do the repair.
We accept cash, checks, all major credit cards, and debit cards. Payment is due upon completion of work.
Yes. Topline Plumbing is a fully licensed California plumbing contractor, bonded and insured. Every plumber on our team holds the required state licenses. We carry general liability and workers' compensation insurance on every job.
We serve 15+ cities across Northern California including Redding, Anderson, Shasta Lake, Palo Cedro, Bella Vista, Red Bluff, Chico, Paradise, Oroville, Yuba City, Marysville, Auburn, Grass Valley, Truckee, and South Lake Tahoe.
Topline Plumbing was founded by Joe Torculas in 1998. We've been serving Redding and Northern California for over 27 years, completing thousands of residential and commercial plumbing jobs.
Yes. We are licensed for gas line installation, repair, and leak detection. Gas line work includes new gas line runs for appliances, gas leak repair, gas line pressure testing, and gas meter connections.
Yes. We specialize in whole-home repiping with PEX and copper. If you have galvanized or polybutylene pipes, repiping is often the best long-term solution. Most whole-home repipes are completed in 1–3 days depending on home size.
Yes. We install, repair, and replace garbage disposals, kitchen faucets, bathroom faucets, toilets, sinks, and showers. Fixture installation is one of our most common service calls.
Yes. In addition to residential plumbing, we provide commercial plumbing service for businesses, restaurants, and multi-unit properties in Redding and Northern California.
We're happy to answer any plumbing question — no obligation, no sales pressure. Call us or send a message and a real plumber will get back to you.
